Crime

TrustDALE Investigates Tackles Dental Office

In the newest episode of TrustDALE Investigates, Emmy Award winning investigator Dale Cardwell highlights the wide range of ways consumers might find themselves short-changed: a taxi service operating without a license; unsolicited callers cheating the elderly out of thousands of dollars; a landscape subcontractor never doing the work.

Take the story of Kiersten Olterman. She said her dental office didn’t refund her for a medical procedure that was never performed.

“I’ve been calling them every week,” she said. “I call them. I go up there every week. I’ve asked them in person. I’ve asked them on the phone. And every time they say, ‘Not a problem. We’ll send you your check. Not a problem. We’ll send you your check.’”

The dispute stemmed from a $450 procedure. According to Olterman, she scheduled an appointment, but the office canceled and said the doctor was no longer with the company. They rescheduled, but by then, she didn’t need the work done anymore.

She said she asked for her money back, but was given the runaround for months.

“I feel totally ripped off, especially the fact that we’ve been great clients of theirs and patients for the past three, four years,” she said.

As you’ll see in the episode, the story ends happily for Olterman, but not for the office’s employees. The business filed for bankruptcy, and closed, only to start again on the same location under a different name. Some former staffers said they’re still owed money for work.

“Apparently, there’s no money in the account,” former employee Shemeka Brown said.

TrustDALE Investigates airs Thursdays at 7:30 ET on the Law&Crime Network. [Image via Law&Crime Network screengrab]

Tags
Show More

Leave a Reply

avatar
  
smilegrinwinkmrgreenneutraltwistedarrowshockunamusedcooleviloopsrazzrollcryeeklolmadsadexclamationquestionideahmmbegwhewchucklesillyenvyshutmouth
Photo and Image Files
 
 
 
Audio and Video Files
 
 
 
Other File Types
 
 
 
  Subscribe  
Notify of
Back to top button
close
Thanks !

Thanks for sharing this, you are awesome !

Log In

Forgot password?

Don't have an account? Register

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Pin It on Pinterest

Share This

Share this post with your friends!